Engine Room Partners respects the privacy of the people who visit our website, contact our team, and explore a potential business relationship. This policy explains what we collect, why we use it, and the choices available to you.
Where this policy applies
This Privacy Policy applies to personal information collected through the Engine Room Partners website and related business communications. It also applies when Engine Room Partners receives an inquiry and routes it to the appropriate market-facing company, such as Michigan CMO, Florida CMO, or Georgia CMO.
A market-facing company or third-party website may publish its own privacy policy. When you visit another website, that website’s policy governs information collected there.
Information connected to a real conversation
Information you provide
- Contact details, such as your name, work email address, telephone number, and company.
- Professional or business information, including your role, company website, market, business needs, and desired timing.
- Inquiry content, meeting requests, form responses, feedback, and other communications you send to us.
- Communication choices and consent records, including email or text preferences.
Information collected automatically
- Device and browser information, IP address, approximate location derived from IP, operating system, and referring page.
- Website activity, such as pages viewed, links selected, dates, times, and interaction data.
- Cookie identifiers and similar technical information used for website operation, analytics, and security.
Please do not send sensitive personal information through a general website form unless we specifically request it through an appropriate channel.
How information reaches us
We may collect personal information:
- Directly from you when you complete a form, request a meeting, communicate with us, or otherwise provide it.
- Automatically from your browser or device when you use the website.
- From service providers that support forms, scheduling, CRM, analytics, hosting, security, and communications.
- From referrals, professional networks, publicly available business sources, or a market-facing company when relevant to a legitimate business conversation.
Purpose before volume
We use personal information to:
- Respond to inquiries, schedule conversations, and assess whether our services fit your company’s needs.
- Route an inquiry to the appropriate Engine Room Partners market or market-facing company.
- Provide, administer, improve, and secure the website and our business operations.
- Maintain business records, CRM information, preferences, and relationship history.
- Measure website performance and understand how visitors use our content.
- Send business communications where permitted by law and consistent with your choices.
- Detect misuse, protect rights and safety, resolve disputes, and comply with legal obligations.
Where applicable law requires a legal basis, we process information based on consent, steps taken at your request, performance of an agreement, compliance with law, or our legitimate interests in operating and protecting our business.
How the website remembers and measures
We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, maintain security, understand traffic, and measure performance.
You can adjust cookie controls in your browser and, when presented, through the website’s consent controls. Blocking some technologies may affect website functionality. Browser-based “Do Not Track” signals are not interpreted consistently across the industry; we respond to legally required preference signals where applicable.
You remain in control
If you request information or consent to communications, we may contact you about your inquiry, relevant services, or related business topics. You can unsubscribe from marketing email using the link in the message or contact us.
If you consent to text messages, message frequency may vary and message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to marketing texts is not a condition of purchasing services. Transactional or relationship communications may continue where permitted and necessary.
Information has a lifecycle
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including relationship management, recordkeeping, dispute resolution, security, and legal compliance. Retention periods vary based on the nature of the information and the reason it was collected.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed completely secure, and we cannot promise absolute security.
Access, correction, deletion, and more
Depending on where you live and subject to legal exceptions, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information. You may also have rights to limit or object to certain processing, withdraw consent, or appeal a decision concerning a request.
To submit a privacy request, use our contact page and identify the request as a privacy matter. We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law, subject to appropriate verification.
We will not discriminate against you for exercising an applicable privacy right.
A business website for adults
This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.
Information may cross borders
Engine Room Partners and its service providers may process information in the United States and other countries where data-protection laws may differ from those in your location. Where required, we use appropriate measures for international transfers.
Policies change when the website changes
Our website may link to third-party services and to market-facing websites. We do not control their privacy or security practices. Review the privacy policy of the website or service you are using before providing personal information.
Keeping this policy current
We may update this Privacy Policy as our website, services, technologies, or legal obligations evolve. The “Last updated” date identifies the current version. Material changes may be highlighted on the website or communicated through another appropriate method.
Privacy questions and requests
For a question, concern, or privacy-rights request, use the Engine Room Partners contact page. Please identify your message as a privacy request so it can be routed appropriately.